CheckCarz Privacy Policy

Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: This includes your name, email address, billing address, and payment information. We collect this information when you make a purchase, create an account, or contact us for support.
  • Vehicle Information: To generate a vehicle history report, we collect the Vehicle Identification Number (VIN) and other related details about the vehicle you wish to check.
  • Usage Data: We collect data about how you interact with our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us understand usage patterns and improve our services.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, gather information about site usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

How We Use Your Information

Currently, we offer 3 packages to choose from:

  • To Provide Services: To process your requests for vehicle history reports and deliver accurate information about the vehicles you check.
  • To Improve Our Services: To analyze user behavior, optimize our website, and enhance the quality of our services.
  • To Communicate with You: To send confirmations, updates, security alerts, and respond to your inquiries.
  • For Marketing Purposes: To send you promotional materials, special offers, and updates on our services, with your consent where required by law.
  • For Legal Compliance and Security: To protect against fraud, enforce our terms and conditions, and comply with legal obligations.

How We Share Your Information

We may share your information in the following circumstances:
  • With Service Providers: We share information with trusted third-party service providers who assist in processing payments, providing customer support, and performing other essential business operations.
  • For Legal Reasons: We may disclose your information if required by law, regulation, legal process, or governmental request.
  • In Business Transfers: If CheckCarz is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Payment Information

We use PayPal to process payments for our services. Your payment information is handled securely by PayPal, and we do not store your credit card or banking information. By making a purchase, you agree to PayPal’s terms and privacy policies.

Refund Policy

Refund Policy At CheckCarz, we strive to provide accurate and timely vehicle history reports to our customers. However, we understand that sometimes errors or delays may occur. This refund policy outlines the circumstances under which we will provide refunds to our customers.
  • Eligibility for Refunds
    CheckCarz will provide refunds in the following situations:
  • Incorrect VIN Data: If a customer provides incorrect Vehicle Identification Number (VIN) data, resulting in an inaccurate or incomplete report, we will provide a full refund.
  • Delays in Delivery: If we fail to deliver a report within the specified timeframe, resulting in a delay, we will provide a full or partial refund, depending on the circumstances.
  • Defects in Service:If a report contains errors or omissions due to our fault, we will provide a full or partial refund, depending on the circumstances.
  • In Business Transfers: If CheckCarz is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Refund Process
    To request a refund, customers must contact our customer support team within 15 days of receiving their report. Our team will review the request and, if approved, process the refund within 15 days.
  • Refund Timeline
    - Refund requests must be made within 15 days of receiving the report.
    - Refunds will be processed within 15 days of approving the refund request.
  • Refund Methods Refunds will be issued through the original payment method.
  • Defects in Service:If a report contains errors or omissions due to our fault, we will provide a full or partial refund, depending on the circumstances.
  • By using our services, customers acknowledge that they have read, understood, and agreed to our refund policy.

Your Rights and Choices

  • Access and Update: You can access and update your personal information by logging into your CheckCarz account or contacting us directly.
  • Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in those emails or contacting us.
  • Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience with our website.

Security

  • Access and Update: You can access and update your personal information by logging into your CheckCarz account or contacting us directly.
  • Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in those emails or contacting us.
  • Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience with our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

CheckCarz Customer Service

  • support@checkcarz.com
  • +1 825 579 0271
  • Eligibility for Refunds
    CheckCarz will provide refunds in the following situations:

CheckCarz is a global vehicle inspection service dedicated to providing comprehensive and reliable reports on used cars. Our expert team conducts thorough inspections, assessing every aspect of a vehicle’s condition, history, and market value. 

Quick Links

Contact Details

  • support@checkcarz.com
  • +1 825 579 0271

CheckCarz is a global vehicle inspection service dedicated to providing comprehensive and reliable reports on used cars. Our expert team conducts thorough inspections, assessing every aspect of a vehicle’s condition, history, and market value. 

Services

Quick Links

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